Quickmove Properties Privacy Policy

Introduction

Quickmove Properties is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Why personal data is collected

When you register on our website for our property buying services with the voluntary submission of personal data, it enables us to deal with your enquiry effectively and to communicate with you on any matter relating to the provision of our services.

We need to know your name, email address and telephone number to send you information about relevant park network partners and related property purchase services. Following registration, customers will be contacted by phone, text or email to understand their exact requirements so that only suitable properties and property services can be provided that may be of interest. You may indicate your initial contact preference in the COMMENTS section of the online registration form.

Registered customers are free to change the personal data specified during the registration at any time, or to exercise their right to be forgotten and request their personal data be completely deleted through the right of erasure.

If you are subsequently interested in a property part exchange offer we will also require details of the relevant property to process any subsequent offer and purchase.

The information we collect

Personal data, or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

We also collect and use Aggregated Data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

This website is not intended for children and we do not knowingly collect data relating to children.

If you are unable to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you are unable to provide that data when requested, we may not be able to progress with certain of our services.

How we use your personal data

The data you provide Quickmove Properties will only be used to provide our home buying services which may include arranging a property viewing or making a property part exchange offer. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

In order to provide our park home viewing service, it may be necessary to share a limited amount of your personal contact information to the relevant park operator.

For our part exchange services it may be necessary to share a limited amount of your personal contact information with relevant third parties, such as but not limited to park operators, solicitors, surveyors and estate agents. This information is shared solely for you to progress with the service you have requested and will never be shared with other types of third parties.

Subscription to email newsletters

Quickmove Properties website users are given the opportunity to subscribe to our email newsletter, containing news about parks, properties, shows and open events that may be of interest to data subjects.

The personal data collected as part of a registration for e-newsletters will only be used to send out email newsletters. You can opt out of receiving these at any time by using the ‘unsubscribe’ link on the emails or by contacting Quickmove directly.

Data Retention – How long we keep your data

Quickmove Properties will retain all personal data for as long as the individual is a customer of the company plus 6 years. This is subject to any overriding legal or regulatory requirements.

Any customer of Quickmove Properties has the ‘right to be forgotten’. If you would like your personal data to be removed from our system, you can do so by making a written request to:

Email: dataprotection@quickmoveproperties.co.uk
Post: Data Protection Officer
Quickmove Properties
15 Interface Business Park
Bincknoll Lane
Royal Wootton Bassett
Wiltshire, SN4 8SY

Data Subject Rights – Your rights to access personal information

In accordance with GDPR, an individual has the right on request, to receive a copy of the personal information held by Quickmove Properties and to request that any inaccurate data be corrected or removed.

As a customer of Quickmove Properties, your personal rights are:

Upon written request to the company’s Data Protection Officer, we will provide a statement regarding the personal data held about you.

Changes to your details

If any of the information that you have provided to Quickmove Properties changes, for example if you change your e-mail address, telephone number or name, please let us know by contacting:

Email: dataprotection@quickmoveproperties.co.uk
Postal: Data Protection Officer
Quickmove Properties
15 Interface Business Park
Bincknoll Lane
Royal Wootton Bassett
SN4 8SY

Changes to this Privacy Policy

Quickmove Properties reserve the right to amend or modify this Privacy Policy at any time and any changes will be published on our website. The date of the most recent revision is 6th October 2021. If we make significant changes to this policy, we may also notify you by other means such as sending an email. Where required by law we will obtain your consent to make these changes. If you do not agree with any changes, please do not continue to use our website and let us know that you wish to have your personal data deleted.

Breach of personal data and Complaints

If you feel your personal data has been misused or you feel that we have not kept your personal details secure, you should contact our Data Protection Officer in the first instance to log a complaint.

If you are unhappy with our response or you need any further advice, you should contact the Information Commissioner’s Office (ICO):

ICO Helpline
Telephone: 0303 123 1113

The ICO can investigate your claim and take action against anyone who has misused your personal data.

Company Structure

Quick Move Properties Ltd is Registered in England No. 3589492

The registered office address is:
15 Interface Business Park, Bincknoll Lane, Royal Wootton Bassett, Wiltshire, SN4 8SY

www.quickmoveproperties.co.uk

How to contact Quickmove Properties

Email: dataprotection@quickmoveproperties.co.uk
Postal: Quickmove Properties
15 Interface Business Park
Bincknoll Lane
Royal Wootton Bassett
Wiltshire, SN4 8SY
Telephone: 01793 840917